Terms of service

Last updated: August 26, 2026

Welcome to Lunar Wisp. These Terms of Service (“Terms”) govern your access to and use of https://www.lunarwisp.com (the “Site”) and any products, content, features, or services made available through the Site (collectively, the “Services”). The Site is operated by Lunar Wisp and is hosted on Shopify, which provides the ecommerce platform that enables us to offer the Services.

By visiting the Site, creating an account, or placing an order, you agree to these Terms. If you do not agree, do not use the Services.

1. Eligibility and accounts

You must be legally capable of entering into a binding agreement in your place of residence to use the Services. You are responsible for keeping your account information accurate and your login credentials secure, and for activity conducted through your account.

2. Store information and product availability

We aim to describe products and display images, colors, specifications, and availability as accurately as reasonably possible. Screen settings and production variations can affect how products appear. Product availability may change, and we may limit quantities, discontinue products, or correct errors when necessary.

3. Orders, prices, and payment

Submitting an order is an offer to purchase. We may accept, decline, or cancel an order, including when a product is unavailable, information is inaccurate, fraud is suspected, or payment cannot be authorized. Prices, taxes, fees, discounts, and available payment methods are those displayed at checkout when you place your order. You agree to provide current and accurate billing and order information.

4. Shipping, returns, and refunds

Shipping, delivery, return, refund, exchange, and cancellation terms are governed only by the separate information and policies that Lunar Wisp publishes on the Site or presents at checkout. This section does not replace or expand those separate terms or any rights available under applicable law.

5. Acceptable use

You may use the Services only for lawful purposes. You must not misuse the Site, interfere with its operation or security, introduce malicious code, scrape or collect data without authorization, impersonate another person, violate intellectual property or privacy rights, or use the Services in connection with unlawful, fraudulent, abusive, or misleading activity.

6. Intellectual property

The Site and its content—including text, graphics, logos, images, layout, and other materials—are owned by or licensed to Lunar Wisp and are protected by applicable intellectual property laws. You may use the Site for personal, non-commercial shopping purposes. No other right or license is granted unless we agree in writing.

7. Third-party services and links

The Services may include tools, links, payment services, or content provided by third parties. Those third parties may apply their own terms and privacy practices. Lunar Wisp is not responsible for third-party websites or services that it does not control.

8. Privacy

Your use of the Services is also subject to our Privacy Policy. Shopify may process information as our ecommerce platform provider in accordance with its applicable policies.

9. Disclaimers

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis. We do not guarantee that the Site will always be uninterrupted, error-free, secure, or suitable for every purpose. Nothing on the Site is medical advice, and Lunar Wisp does not promise or guarantee any particular sleep or health outcome.

10. Limitation of liability

To the fullest extent permitted by applicable law, Lunar Wisp and its service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill arising from use of the Services. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

11. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Lunar Wisp from claims, losses, liabilities, and reasonable costs arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person’s rights.

12. Suspension and termination

We may suspend or terminate access to the Services when reasonably necessary to protect the Site, our customers, or third parties; to investigate suspected misuse; or to comply with law. Provisions that by their nature should survive termination will remain effective.

13. Severability and waiver

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law. A failure to enforce a provision is not a waiver of that provision or any other right.

14. Governing rules

These Terms are governed by the laws that apply to Lunar Wisp and the transaction, without limiting any mandatory consumer rights available to you under applicable law.

15. Changes to these Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated date. Your continued use of the Services after an update means you accept the revised Terms to the extent permitted by law.

16. Contact

Questions about these Terms can be submitted through our Contact Us page.